Timeless pieces that
elevate every look.
Versatile jewelry that elevates any look and carries you from the everyday to the unforgettable. Worn once, and you walk a little taller, every single time.
- Hypoallergenic jewelry
- Tarnish free
- Sensitive skin approved
- Free gift with every order
- Free next day delivery in CBD
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I was tired of watching women spend good money on gold plated jewelry that faded after just a few wears, and honestly, I was one of them. I kept buying pieces at a premium price, only for them to fade and let me down. That frustration is what led me to look for better. Every piece is gold plated stainless steel, carefully sourced to keep its shine, stay gentle on your skin and still look effortlessly elegant, without breaking the bank. Timeless, versatile and made for every occasion.
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Our Story
Toria's Glam Haven started with something that frustrated me. I kept watching women spend their hard earned money on gold plated jewelry, only for it to fade after a couple of wears, or irritate their sensitive skin.
I knew there had to be better. So I set out to find jewelry that lasts and serves you longer. Every piece we carry is gold plated stainless steel, carefully sourced to hold its shine, stay gentle on sensitive skin and still look effortlessly elegant, all without breaking the bank.
Because feeling beautiful shouldn't cost a fortune or come with a catch. These are timeless, versatile pieces, made to move with you from the office to a date to a wedding, and to be worn and loved for years, not weeks.
Returns & Exchanges
Your happiness matters to us. If something isn't right, we're here to help make it right.
Our promise
If something isn't right with your order, please reach out to us within 48 hours of receiving it. As long as you contact us in that window and the item is unworn and undamaged, in its original condition and packaging, we'll help you with a return or exchange.
Important
We are unable to accept a return or exchange on any item that has been worn or damaged, or where we are contacted more than 48 hours after delivery. Please inspect your piece as soon as it arrives so we can sort out any issue quickly.
Exchanges
Prefer a different piece? If you contact us within 48 hours and the item is unworn and undamaged, we're happy to arrange an exchange. If there's a difference in price, we'll let you know before processing, and exchanges are subject to availability.
Faulty, damaged or wrong items
If your piece arrives faulty or you received the wrong item, contact us within 48 hours of delivery with a photo. We'll arrange a free replacement or a full refund, at no cost to you.
For hygiene reasons
As is standard for jewelry, earrings and pierced items cannot be returned or exchanged unless they arrive faulty or damaged. This protects the health and safety of all our customers.
Refunds
Once your return is received and approved, refunds are processed within 3 to 5 business days via M-Pesa or your original payment method. Delivery fees are not refundable unless the return is due to our error.
How to reach us
Message us on WhatsApp or email toriabeautyhub@gmail.com with your order number and the reason, within 48 hours of delivery. We'll guide you through the next steps.
Frequently Asked Questions
Is this real gold?
Our pieces are gold plated stainless steel, not solid gold. You get the rich, warm look of gold on a strong stainless steel base, at a fraction of the price of solid gold, so you can wear and enjoy it every day without worry.
Will it fade or change colour after a few wears?
No. The gold plating is bonded to a stainless steel core, so it won't fade, flake or turn your skin green after a few wears. With simple care it keeps its shine and looks beautiful for a long time.
Will it react with my sensitive skin?
No. Our jewelry is hypoallergenic and gentle on sensitive skin. The stainless steel base is gentle and nickel safe, so it won't irritate, itch or react, even with all day wear.
Can I wear it in the shower?
You can wear it in the shower, but if you want it to last long and keep its shine, we advise against it. We also recommend taking it off before swimming or heavy workouts, and keeping it away from perfume and lotions. Every order comes with a jewelry care card covering the dos and don'ts.
How do I care for my jewelry so it lasts?
Keep it dry, store it in its box or a soft pouch, and gently buff it after wear. To make it easy, every purchase includes a free jewelry polishing cloth and a care card with all the dos and don'ts, so your pieces keep glowing for years.
How long does delivery take and where do you deliver?
You have three options:
• Express (same day) within Nairobi, where you simply cover the rider's cost.
• Next day pickup at our pickup point, free of charge.
• Pickup Mtaani across the network.
You'll get an order number and we'll update you on WhatsApp at every step.
Can I return or exchange an item?
Yes, as long as you contact us within 48 hours of receiving your order and the item is unworn and undamaged. We can't accept items that have been worn or damaged. See our full Returns & Exchanges policy for details.
Contact Us
Questions about a piece, your order or sizing? Reach out, we're always happy to help.
The fastest way to reach us. Chat with us on WhatsApp or call 0707 353 520.
Visit us
Moi Avenue, Nairobi CBD, Kenya.